PGAs of EuropeMentoring – PGAs of Europe http://www.pgae.com Home of the PGAE Mon, 13 Nov 2017 12:35:04 +0000 en-gb hourly 1 https://wordpress.org/?v=4.8.3 PGA Professional Spotlight: Marie Jeffery (PGA of Austria) [PODCAST] http://www.pgae.com/ask/pga-professional-spotlight-marie-jeffery-pga-of-austria-podcast/ Wed, 18 Oct 2017 10:07:43 +0000 PGAs of Europe http://www.pgae.com/?p=20084 Marie Jeffery tells us about how she got into golf, her work in the world of 'Communicology', and her views on female participation and development in golf...]]>

Marie Jeffery is a Member of the PGAs of Europe Golf Development Team and a PGA of Austria Member. We spoke to Marie to find out more about how she got into golf, her work in the world of ‘Communicology’, her experience with the Austrian Girls National Team and views on female participation and development in golf.

“I think women’s golf has a great future if it can market itself correctly. For me it’s as exciting watching a ladies’ tournament as it is watching a men’s tournament. Sometimes people get a bit drawn to how far the ball flies and they attack impossible pins and take on impossible shots, but the ladies play really clever golf too.

“I was at the Evian Championship last year and what I saw was very impressive – they had a very professional attitude and were really focused on the range so there’s no difference between them and the guys. I would like to see ladies get much more TV time and more acknowledgement for what they are doing.”

Interview Highlights:

00:29 – How Marie got into golf…

01:39 – Entering a golf club as a young girl golfer…

02:21 – The changes in golf in Austria…

03:23 – Marie now works at the same facility that she started her golf career at…

06:25 – Being driven by those that originally discouraged her golf…

08:23 – Getting the Austrian National Team Coach job…

09:20 – Becoming involved in ‘Communicology’…

11:25 – Using ‘Communicology’ to break things down and not get lost in the detail…

12:10 – Key learnings from Marie’s career so far…

14:19 – The difference between teaching & coaching…

16:00 – What changes has Marie seen over the time she worked with the Austrian Girls squads…

18:49 – Working as a National Coach is a 24/7 role…

19:41 – What is the future of girls’ golf…

20:48 – The challenges face in women and girls’ participation…

23:01 – The difference between girls and boys’ sport …

24:26 – What are the mistakes most beginner golfers make…?

28:15 – Who is the best lesser-known coach Marie has worked with…?

30:19 – What advice would you give your 25-year-old self…?

31:09 – Marie’s views on who she feels are ‘successful’ people…

32:05 – Marie’s favourite book…

33:01 – The advice has Marie found beneficial up until now…

35:01 – What might surprise listeners about Marie…

35:19 – The golf equipment that gives Marie the most joy…

35:55 – Marie’s dream Fourball…

36:34 – Advice for aspiring PGA Professionals…


Find out more about Marie at www.functionalgolf.at and at functionalgolfat on Facebook.

Find out more about the PGAs of Europe Golf Development Team at http://eur.pe/GolfDevelopmentTeam

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PGA Professional Spotlight: Marie Jeffery (PGA of Austria) [PODCAST]
PGA Professional Spotlight: Alastair Spink (PGA of GB&I) [PODCAST] http://www.pgae.com/ask/pga-professional-spotlight-alastair-spink-pga-of-gbi-podcast/ Mon, 25 Sep 2017 14:45:15 +0000 PGAs of Europe http://www.pgae.com/?p=19589 We speak to PGAs of Europe Golf Development Team Member, Alastair Spink, about his journey as a PGA Pro & how he has become a leader in women's golf development]]>

Alastair Spink is a Member of the PGAs of Europe Golf Development Team and a PGA of GB&I Member. Here we speak to Alastair about his how he made it into golf to eventually become a PGA Pro, along with how he has become a leader in women’s golf development and participation taking an academic approach to his work in creating the hugely successful Love.golf programme.

Interview Highlights:

01:14 – Early beginnings in golf…

04:38 – Alastair’s first golf coach…

07:58 – How has the way Alastair learnt golf shaped his coaching style…

08:48 – Turning Professional…

12:58 – Working at Hintlesham Hall Golf Club in Ipswich…

16:16 – An increased in development and working as a County Golf Development Officer…

22:24 – Taking an interest in gender disparity in clubs and golf in general, creating an interest in women’s golf development…

23:54 – How did Alastair create a women’s participation-led programme…

27:37 – Barriers to developing women’s participation programmes…

29:06 – How will female participation help the industry in general?

30:32 – Learning from the stories and communities developed at ‘Park Runs’…

33:12 – What changes have you seen in golf across your career?

35:00 – What’s the main mistake golfers make when taking up the sport?

37:05 – What would you tell your 25 year old self?

38:57 – Alastair’s favourite books…

39:34 – What might surprise us about Alastair Spink?

40:21 – Alastair’s dream fourball…


Follow Alastair on Twitter at @Thegolfcoach and find out more about Love.Golf at www.love.golf.

Find out more about the PGAs of Europe Golf Development Team at http://eur.pe/GolfDevelopmentTeam

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PGA Professional Spotlight: Alastair Spink (PGA of GB&I) [PODCAST]
The Value to Organisations of Offering Career Support to Staff http://www.pgae.com/ask/the-value-to-organisations-of-offering-career-support-to-staff-2/ Wed, 06 Sep 2017 11:05:52 +0000 Coaching4Careers http://www.pgae.com/?p=19679 With global employment trends changing all the time, the need to keep and develop staff should be at the top of an organisations agenda...]]>

There is little recent data about career management conversations in the workplace:

Kelly Global Workforce Index – August 2014 (230,000 people across 31 countries participated)

  • 57% people agree that career development discussions are beneficial in terms of the opportunity to acquire new skills
  • Only 38% had these discussions with their employer in the past year
  • Only 29% are satisfied with the career development resources provided by their employer

With global employment trends changing all the time, the need to keep and develop staff should be at the top of an organisations agenda.

Whether the organisation is a school, SME, Not for Profit or Corporate, many seem frightened to invest in the career management of their staff, they think staff will be unsettled, leave, or want more than they can offer. Some work very well with their staff, helping them manage their careers and reap the reward. The reality is that staff who feel valued and invested in are more likely to stay with an organisation and be motivated to work harder.


“Managing human capital is a misnomer. Humans are ‘beings’. We want to be known and valued for who we are, and our aspirations and ambitions recognised and seen as important. It’s a missed opportunity for an employer not to attend to these needs and thereby reap the productivity gains that accrue from more motivated, loyal employees”

(Talent, Careers and Organisations, What Next? Corporate Research Forum)

The value an organisation can reap when investing in their staff:

  • Staff are more settled and less distracted as they have plans for their future
  • Organisations can plan their future if they know what their staff want and plan to do
    • Demographics
    • Succession planning
    • Recruitment
    • In house development of staff
  • An organisation planning what will happen with regards to its staff must be more cost effective
  • Fewer surprises
  • Less need for interim, agency or contract staff
  • Better ongoing communication between staff and employer
  • Staff more likely to say if they are looking for a new role
  • Organisation able to deliver a more structured handover if they know a member of staff 
is/wants to leave
  • Employers who cannot afford financial rewards/bonuses, can support the development and 
career management of staff, which can be a cost-effective reward process.

The ability to manage your career and future is a life skill, if organisations don’t invest in their staff to give them these skills, how can they then pass on these skills to the people who work for them and to the next generation who they might educate and/or influence.

There are many processes for managing careers and these can be integrated into a workplace environment, below is a cycle often used to develop process that works within different organisations, depending on what is needed and required by the organisation and their staff.

Often employees find it easier to have these conversations with someone external first.

“My volunteers felt better placed to plan an effective conversation with their manager once they’d been coached, which is a win-win for the organisation”

(T Delamare, An action research study on the barriers facing women developing their careers and how they can be supported using a coaching framework. MA Dissertation, Oxford Brookes University, 2016)

“Internally focused workplace development opportunities are likely to ensure that a particular employer realises investment in development for the organisation. Yet, the worker might not have the skills transferable to other organisations. This is in contrast with the premise of the type of ‘deal’ where enhancement of employability is the key value derived from the employment relationship by the worker. Instead, they may be receiving only the development that is relevant to their current employer, without the promise of job security.”

(CIPD – Attitudes to Employability and Talent, Sept 2016)

]]>
The Value to Organisations of Offering Career Support to Staff
Resilience is a Key Career Skill http://www.pgae.com/ask/resilience-is-a-key-career-skill/ Thu, 15 Jun 2017 14:58:51 +0000 PGAs of Europe http://www.pgae.com/?p=19020 Resilience might be way down your 'list of skills to be aware of' if you are job hunting right now, but it is a vital requirement for modern professionals...]]>

Resilience might be way down your ‘list of skills to be aware of’ if you are job hunting right now, but it is a vital requirement for modern professionals.

With job security and a standard career path less and less attainable across many industries, a capacity to handle uncertainty and adversity has never been more important (or in demand).

Such is the case that many employers will try to find out about your resilience through interview questions on how you’ve handled stress, pressure and failure in the past. Additionally, job hunting itself can be an incredibly demoralising experience if you let it. Focussing on building your resilience can make all the difference to your inner confidence and success rate across many areas in your life.

This might be easier said than done though – to achieve resilience means possessing the right blend of self-awareness and inner strength, and the flexibility to adapt to changes in circumstances and surroundings. It’s rather like a palm tree: a strong, firmly rooted base supporting an element that’s far more flexible and able to cope with being blown around by different winds.

Here are three key building blocks that can help you towards developing a resilient professional persona:

1. Positivity

Having a positive view of yourself and the world around you is the basis for developing resilience. Pay attention to the messages you send yourself throughout the day. If you find yourself making negative assumptions about yourself or anything around you, consciously switch to a positive thought. With practice this should become automatic. That will keep you grounded, rooted like a tree, and give you the stability you need for a positive mindset.

2. Commitment

Get to know yourself and recognise what is important to you. Have a clear idea of your future aspirations and where you want to go in your career. You need to be willing to commit to your goals and invest in making them happen. Knowing what is important to you and being committed to your goals strengthens you in your core. Don’t forget however, that even the best-laid plans can sometimes go off course or need to be abandoned altogether. Make like a palm tree and allow yourself flexibility to go with the flow when things don’t go to plan.

3. Control

Control means being aware of the situations or areas in your life you can influence as well as recognising those that you can’t. Being able to distinguish between the two will allow you to focus your energy on the things that are most important or achievable. It will give you the flexibility to prioritise your goals and adapt to different circumstances.

Remember that in order to be resilient you also need to be healthy in mind and body so pay attention to your general well-being, take proper breaks, eat well, and look after the relationships that support you. When it comes to resilience it’s about knowing that you can’t stop the waves, but that you can certainly learn how to surf them.


This content appears courtesy of Abintegro, experts in career management, transition technology & e-learning for today’s modern, mobile and technology-savvy workforce – Find out more at www.abintegro.com

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Resilience is a Key Career Skill
The Value to Organisations of Offering Career Support to Staff http://www.pgae.com/ask/the-value-to-organisations-of-offering-career-support-to-staff/ Mon, 01 May 2017 15:35:07 +0000 Coaching4Careers http://www.pgae.com/?p=18631 Coaching4Careers explain how career management conversations can help keep and develop staff...]]>

There is little recent data about career management conversations in the workplace:

Kelly Global Workforce Index – August 2014 (230,000 people across 31 countries participated)

  • 57% people agree that career development discussions are beneficial in terms of the opportunity to acquire new skills
  • Only 38% had these discussions with their employer in the past year
  • Only 29% are satisfied with the career development resources provided by their employer

With global employment trends changing all the time, the need to keep and develop staff should be at the top of an organisations agenda.

Whether the organisation is a school, SME, Not for Profit or Corporate, many seem frightened to invest in the career management of their staff, they think staff will be unsettled, leave, or want more than they can offer. Some work very well with their staff, helping them manage their careers and reap the reward. The reality is that staff who feel valued and invested in are more likely to stay with an organisation and be motivated to work harder.


“Managing human capital is a misnomer. Humans are ‘beings’. We want to be known and valued for who we are, and our aspirations and ambitions recognised and seen as important. It’s a missed opportunity for an employer not to attend to these needs and thereby reap the productivity gains that accrue from more motivated, loyal employees”

(Talent, Careers and Organisations, What Next? Corporate Research Forum)

The value an organisation can reap when investing in their staff:

Staff are more settled and less distracted as they have plans for their future

  • Organisations can plan their future if they know what their staff want and plan to do
  • Demographics
  • Succession planning
  • Recruitment
  • In house development of staff
  • An organisation planning what will happen with regards to its staff must be more cost effective
  • Fewer surprises
  • Less need for interim, agency or contract staff
  • Better ongoing communication between staff and employer
  • Staff more likely to say if they are looking for a new role
  • Organisation able to deliver a more structured handover if they know a member of staff 
is/wants to leave
  • Employers who cannot afford financial rewards/bonuses, can support the development and 
career management of staff, which can be a cost-effective reward process.

The ability to manage your career and future is a life skill, if organisations don’t invest in their staff to give them these skills, how can they then pass on these skills to the people who work for them and to the next generation who they might educate and/or influence.

There are many processes for managing careers and these can be integrated into a workplace environment, below is a cycle often used to develop process that works within different organisations, depending on what is needed and required by the organisation and their staff.

Often employees find it easier to have these conversations with someone external first.

“My volunteers felt better placed to plan an effective conversation with their manager once they’d been coached, which is a win-win for the organisation”

(T Delamare, An action research study on the barriers facing women developing their careers and how they can be supported using a coaching framework. MA Dissertation, Oxford Brookes University, 2016)

“Internally focused workplace development opportunities are likely to ensure that a particular employer realises investment in development for the organisation. Yet, the worker might not have the skills transferable to other organisations. This is in contrast with the premise of the type of ‘deal’ where enhancement of employability is the key value derived from the employment relationship by the worker. Instead, they may be receiving only the development that is relevant to their current employer, without the promise of job security.”

(CIPD – Attitudes to Employability and Talent, Sept 2016)

]]>
The Value to Organisations of Offering Career Support to Staff
Isn’t Coaching the Same as Mentoring? http://www.pgae.com/ask/isnt-coaching-the-same-as-mentoring/ Wed, 05 Apr 2017 13:57:58 +0000 Mark Taylor http://www.pgae.com/?p=18603 "Downey’s Spectrum of Coaching Skills gives pause for thought as we consider whether one can be called a coach if learners are told what we would do..."]]>

Downey’s Spectrum of Coaching Skills gives pause for thought as we consider whether one can be called a coach if learners are told what we would do in their circumstances. The quick answer is that if you make a proposal then you are closer to mentoring or training.

Coaching is about using the appropriate questions to establish whether the learner can find their own solution to a need or problem. As Downey says, the most important distinction in the spectrum is between directive and non-directive coaching. It is dangerous to assume that when one is told something then one knows that something. This is too often not the case.

‘Occasionally, as part of a training programme to develop coaching skills, I take the participants onto the golf course. The purpose in this is to get them to deepen their non-directive coaching skills, the theory being that if they do not know the techniques involved in playing golf they cannot resort to instructions’.

Many golf coaches, professionals, teachers, trainers and facilitators, have come across similar situations; Downey puts it down to being ‘trapped in teaching’ and suggests that, ironically, we do not always consider that teaching might not have too much to do with learning.

The Nature and Role of Coaching

What is coaching?

  • The key which unlocks the potential to ultimate performance.
  • Facilitates SMART (Specific Measurable Achievable Realistic Time-bound) learning to set achievable goals.
  • Encouragement of self belief and positive internal interactions in order to realise potential and achieve goals.
  • A two-way process where an individual’s performance is improved through reflection on the task and analysed through conversation and questioning with their coach. Both agree on a plan of action, set SMART objectives and then act to achieve their goal. The coach monitors progress at agreed intervals and gives decisive feedback.
  • A recognised style of leadership.

What does a learning Coach Do?

A learning Coach:

  • Provides support, guidance, coaching and mentoring to learners to help them plan their own learning
  • Creates student ownership – allows student to identify their own learning strategies
  • Maximises progress in a variety of areas of intelligence, including emotional intelligence
  • Identifies goals
  • Develops action plans
  • Monitors, reflects and records progress.

Twelve Principles of Coaching

To provide opportunities for others to learn about their own performance, their limitations and their solutions, it is crucial that the coach creates an environment for learning. People see benefits from coaching in a place where it is safe to disclose information and share ideas that, perhaps, have never been disclosed before. Trust must be built, therefore the following principles apply:

  1. Non-judgmental
  2. Non-critical
  3. Believe that students have all the answers within them
  4. Adjust ‘big goals’ into achievable steps
  5. Hold a genuine willingness to learn from their students
  6. Respect confidentiality
  7. Build and maintain self-esteem
  8. Be positive
  9. Challenge students to move outside their comfort zone and habits
  10. Believe that there are always solutions to issues
  11. Attentive to recognising and pointing out strengths
  12. Believe that self-knowledge improves performance

Change of Thinking

To excel as a learning coach we may need to fundamentally change our thinking. A learning coach needs to drop their own agenda to resolve other people’s problems and develop a more open-minded approach, resisting the temptation to guide individuals towards solutions. Coaching is about a principled, trustworthy and honest approach to support people in finding their own solutions…learning coaches can but rarely advise.

Learning coaches grow the belief in students that if they think an issue, problem or concern through, then they will know the next step in resolving the situation; all they need to do is to take action and follow it, which will lead to improvement.

Do you:

  • Complete other people’s sentences in your head before they have finished? Move on in your mind to the solution that you would choose for the person?
  • Use closed questions to direct people?
  • Use leading questions to guide others to a specific solution that you have identified? Almost instantly believe that you know the answer they need?
  • Make up your mind on one way to resolve a problem or enhance performance and push that idea?
  • Become annoyed if your solutions for others are rejected?
  • Find that your ideas are not implemented and then the same individual returns with other problems for you to resolve?
  • Secretly acknowledge that you do not have the answers to all the problems of others?

If any or all of the above apply to you, then coaching could be a way of relieving frustrations, dissipating annoyance and taking the pressure off yourself to come up with the answer. Coaching will allow you to promote independent thinking in others. A key skill required of a teacher!

The fundamental rule in non-directive coaching is that we do not step ahead of the student and plan the path to a solution for them. The coach must silence their inner agenda to solve the problem ahead of the student. When coaches give advice or guidance they remove from the student any understanding of the process. If the student does not understand the process, then they return again for advice. Coach them, and they get the answers and the process to use next time.

Learning Coaches are curious..

Learning Coaches ask questions..

Learning Coaches support students to learn about their situation fully. Learning Coaches are more than problem-solvers, they encourage others to understand their perspective and amend their behaviours to allow optimum performance.

“Alfred Korzybski in 1933 explained the concept that ‘the map is not the territory’. In other words, what we experience of a situation is not necessarily how our student experiences it and vice versa” (Thomas, 2005, p.15).

“Only the student fully appreciates the complexity of their current situation”.

Time for Reflection!…

When did you last experience something that seemed very different for another person?

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Isn’t Coaching the Same as Mentoring?
PGA Professional Spotlight: Adam Kritikos (PGA of Greece and GB&I) http://www.pgae.com/ask/pga-professional-spotlight-adam-kritikos-pga-of-greece-and-gbi/ Thu, 02 Mar 2017 09:03:04 +0000 PGAs of Europe http://www.pgae.com/?p=18310 Adam Kritikos is a PGA Professional coach at Costa Navarino in Greece assisting with the growth of golf in the Messinia region and Greece as a whole...]]>

Adam Kritikos is a PGA Professional coach at Costa Navarino golf resort in Greece and is one of the PGA of Greece’s leading lights, assisting with not only the growth of golf in the Messinia region but also throughout the country with his educational role with the PGA of Greece itself.

Our PGA Professional Spotlight is cast over Adam and we find out more about what he gets up to on a day-to-day basis and how he got there…

IGPN: How did your career as a PGA Professional first begin?

Adam: Following my years of representing the Greek National Team as an amateur, and having completed a BA(Hons) degree in Golf Management at the University of Central Lancashire, I was approached by Costa Navarino to take on the role of Assistant Professional and to also grow the game in our local region.

IGPN: How did you end up in your current position?

Adam: I got a job offer from Costa Navarino to work as the Pro properly – I was lucky as my reputation as a player was known and then my qualifications from the UK with the PGA of GB&I.

IGPN: Explain a bit about your business that you run now…

Adam: As the PGA Pro at Costa Navarino I cater to giving lessons to customers, as well as organising club competitions and other operational needs of the club.

I am also in charge of the ‘Costa Navarino Junior Golf Academy’ – a scholarship programme aimed at developing local kids into elite golfers. After 5 years, the programme has reached 55 junior members.

IGPN: What does being a PGA Professional mean to you?

Adam: For me a PGA Professional is an ambassador for the game in every sense. Things like dress code, behaviour, playing ability, attitude and work ethic are things that being a PGA Professional is all about and I’m very proud to be able to say I am a PGA Professional.

IGPN: How important is it for PGA Professionals to strive to continually improve their skills, knowledge and development in general?

Adam: It’s important to stay up to date with the ever-developing trends and skill-sets in today’s job markets. Being up to date with social media trends, equipment news, technology, like Trackman or FlightScope, and CPD, like workshops, are important to add value to your profile as a PGA Professional.

IGPN: What would the biggest top you could give a PGA Professional looking for a news job or trying to develop themselves and their skills?

Adam: Attention to detail – and make sure the service you provide is the best possible.

IGPN: What would your advice be to someone looking to work abroad?

Adam: Do your best to adapt to the local way of life and try to learn the local language – both of these things help you integrate more with colleagues and customers and ultimately you will enjoy yourself more and get more from it if you can do that.


For more information about Costa Navarino visit www.costanavarino.com.

This article originally featured in International Golf Pro News. Visit the IGPN Page to find out more and subscribe for free.

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PGA Professional Spotlight: Adam Kritikos (PGA of Greece and GB&I)
PGA Professional Spotlight: Craig West (PGA of Germany) http://www.pgae.com/ask/pga-professional-spotlight-craig-west-pga-of-germany/ Wed, 16 Nov 2016 12:57:53 +0000 PGAs of Europe http://www.pgae.com/?p=13761 South African-born Craig West has been a PGA of Germany Professional for 22 years and in that time has overcome the challenges of moving to another country and]]>

South African-born Craig West has been a PGA of Germany Professional for 22 years and in that time has overcome the challenges of moving to another country and not knowing the language to build his own business, West Golf.

IGPN spoke to Craig to find out how he built his career and how what he learnt is now shaping how he employs people and advances his business.

IGPN: How did your career as a PGA Professional first begin?

Craig: I started as an Assistant Professional at the Fancourt Resort in South Africa in 1992, under Jeff Clause, the American Director of Golf there. After moving to Germany in the mid 90s, I did the PGA of Germany program, which was a very thorough experience and one that I am very glad to have done.

Article-Header-Images_PGA-Pro-Spotlight---Craig-West_02

IGPN: How did you end up in your current position in Germany?

Craig: At Fancourt we had many German guests staying in the hotel. They were always telling me how the game of golf was booming in Germany (Bernhard Langer had won the Masters in 1985) and there was great potential for Professionals who wanted to teach or run golf clubs.

The owner of a driving range was a guest at the hotel and after we had spent a round of golf or two together he asked me if would consider coming over to Germany and working for him. He didn’t have to ask twice and six weeks later I was on a plane to Germany.

IGPN: What was it like moving to, and working in, a new country where you had to learn about the culture and the language?

Craig: A lot tougher than I was expecting, that’s for sure! The language was tough and the German attitude and way of doing things was very much more structured than in South Africa.

The weather was also a shock. I will never forget the moment I walked off the plane (in February) and was “hit” by the coldest wind I would not even have been able to imagine. And then realising that it was a typical winters day!

IGPN: What was the biggest challenge you faced when deciding to work in another country?

Craig: Leaving the country you have grown up in is about as tough a decision as you’ll ever make. Not being able to speak the language properly in the first year or so is very tough and your self-confidence takes more than its share of knocks.

IGPN: What would your advice be to someone looking to work abroad?

Craig: It’s great if you have someone there that can help you in the beginning. Going to a governmental department to go and get yourself registered when you cannot speak the language is an experience you either take with humor or you’re in for one hell of a day!

If you are moving to country where they speak a language you can‘t then I strongly suggest doing a language course as soon as possible, maybe in your own country before leaving.

Being able to communicate in your “new” country is THE most important tool to getting ahead in everything else. You need to get integrated as fast as you can make friends from your “new” country as fast as possible, which as a golf Professional is normally quite easy to do.

IGPN: Explain a bit about your business that you run now.

Craig: I always had the dream of building my own course (what golfer doesn’t!) and in 2007 I managed to get the piece of land and found an investor to finance the building of the course.

In September 2009 we opened West Golf (www.west-golf.com) and we had 300 members even before the course was opened. It’s a public facility, where golf is not expensive and we cater to a younger crowd, making it also attractive to families.

I manage the facility and also run the Golf Academy, which turns out about roughly 350 new golfers every year, where we then get most of our members.

Article-Header-Images_PGA-Pro-Spotlight---Craig-West_03

IGPN: What do you look for when you are hiring PGA Professionals?

Craig: I have had several Apprentices and Professionals come through the Golf Academy and to be honest, the most important thing I look for is that someone truly loves the game. Everything else takes care of itself after that. I have never had the feeling of having an actual job; I just love what I do and get to do it everyday if I want to.

I also look for someone who is keen to learn, willing to take advice and spend time learning from the best teachers, not thinking that what they do is “good enough” for the people they teach.

Being able to communicate and thoroughly enjoy people is also very important. If you have to pretend to be friendly then teaching golf is going to be a tough business!

IGPN: What would be the biggest tip you could give a PGA Professional looking for a new job or trying to develop their skills?

Craig: You have to sell yourself! What can I offer this Golf Academy? Am I good with kids? Not all pros are. Can I teach better players? Can I teach teams? Do I just want to teach private lessons?

Everybody has their strengths and when hiring I look for someone who can give me something that I don’t have.

I also like having different personalities in the Academy, some people like a Professional who talks a lot, others are happy the less they say. Some Professionals are great with groups and entertaining people, others are happy to go the whole day just having one student per hour in front of them. There is a niche for everyone and you just have to find it.


For more information about Craig and West Golf visit www.craigwest.de or contact office@west-golf.com.

This article originally featured in International Golf Pro News. Visit the IGPN Page to find out more and subscribe for free.

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PGA Professional Spotlight: Craig West (PGA of Germany)
A Better Way to Coach Employees http://www.pgae.com/ask/better-way-to-coach-employees/ Tue, 01 Nov 2016 08:25:35 +0000 Inc.com http://www.pgae.com/?p=9135 Coaching is the process of preparing your employees to succeed. Good coaches can create the mental resources, emotional resilience, business skills, and more.]]>

GEOFFREY JAMES did a lot of business stuff and wrote a slew of articles and books. Now he writes this column. Preorder his new book, Business Without the Bullsh*tby May 12 and get an exclusive bonus chapter and a signed bookplate.

@Sales_Source


Coaching is more than just giving advice. Use this process to help your team members hone their own behaviour.

Coaching is the process of preparing your employees to succeed.  Good coaches can create the mental resources, emotional resilience, business skills, and career development that employees need to achieve their goals.

Unfortunately, while coaching is a well-established part of the sports world, it’s a neglected art in the world of business. Much of the time, coaching is relegated to a five-minute conversation at the end of a yearly performance review.

There’s a better way to handle business coaching. Try this five-step process, based on a conversation with Linda Richardson, founder of the huge sales training firm Richardson:

1. Ask for a self-assessment.

Ask the employee’s opinion of a recent event (e.g. meeting, interaction, project) in which the employee was involved.  Don’t accept a pat response like, “Uh, it went fine.”  Instead, ask additional questions that help lead employee to discover both the strengths and weaknesses of the employee’s performance. If the employee says something like “You’re the manager, what do you think?” respond with, “I want you think this through, then I’ll give my ideas.”

2. Give balanced feedback.

Start with honest praise for the employee’s strengths and your perspective on how those strengths were an asset during the event in question. Then identify one or two key areas where you feel improvement would have helped the employee’s performance. You’re not providing advice, just identifying areas. It’s important to limit the discussion to one or two areas, by the way – more than that and you’ll be “flooding the engine.”

3. Check for agreement.

Resolve any differences between your understanding of the event and the employee’s perception of the event.  Gain agreement on the area where there was a gap between the employee’s performance and how the employee would have liked to have handled the event.  It’s crucial to come to agreement at this point, because otherwise the subsequent steps will be off-kilter.

4. Identify the obstacle.

Ask the employee to identify the obstacle that he or she feels is keeping him or her from better performance.  Ask what he or she suggests to remove the obstacle, and what might be done to address that aspect.  Then provide your perspective on the obstacle and your ideas to address that obstacle. Decide together what needs to be done in order to improve the performance.

5. Set the next step.

For each obstacle that’s identified, establish an action step with a time frame for follow-

up.  Provide positive input and express confidence in the employee’s ability to succeed.  Then revisit the issue at the agreed-upon time.

According to Linda, this coaching method works for several reasons:

  • It reduces the amount of time that the manager must spend coaching.  Because the coaching process addresses only one or two of the most important skill areas, a typical coaching session need take no more than 15 minutes.
  • It encourages the employee to become more independent, because the employee gradually learns the self-assessment technique and is more likely to buy into the solution.
  • It puts the action items in the hands of the employee, leading your worker to become more independent and more likely to internalize the training into daily habits.
  • It strengthens the relationship between the manager and the employee through mutual success, and builds rapport throughout the entire process.
  • It provides a structure that’s easily followed and can apply to virtually any business situation or problem.
  • It is not confrontational, thereby making it much easier for the manager and employee to participate in the process.
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A Better Way to Coach Employees
How to Get Your Employees to Think Strategically http://www.pgae.com/ask/how-to-get-your-employees-to-think-strategically/ Tue, 25 Oct 2016 19:21:41 +0000 Inc.com http://www.pgae.com/?p=9151 Studies show that strategic thinking is the most important element of leadership. But how do you instill the trait in others at your company?]]>

Will Yakowicz is a reporter at Inc. magazine. He has covered business, crime, and politics at Patch.com, and his work has been published in Tablet Magazine and The Brooklyn Paper. He lives in Brooklyn, New York.

@WillYakowicz


Studies show that strategic thinking is the most important element of leadership. But how do you instill the trait in others at your company?

What leadership skill do your employees, colleagues, and peers view as the most important for you to have? According Robert Kabacoff, the vice president of research at Management Research Group, a company that creates business assessment toolsit’s the ability to plan strategically.

He has research to back it up: In the Harvard Business Review, he cites a 2013 study by his company in which 97 percent of a group of 10,000 senior executives said strategic thinking is the most critical leadership skill for an organization’s success. In another study, he writes, 60,000 managers and executives in more than 140 countries rated a strategic approach to leadership as more effective than other attributes including innovation, persuasion, communication, and results orientation.

But what’s so great about strategic thinking? Kabacoff says that as a skill, it’s all about being able to see, predict, and plan ahead: “Strategic leaders take a broad, long-range approach to problem-solving and decision-making that involves objective analysis, thinking ahead, and planning.

That means being able to think in multiple time frames, identifying what they are trying to accomplish over time and what has to happen now, in six months, in a year, in three years, to get there,” he writes. “It also means thinking systemically. That is, identifying the impact of their decisions on various segments of the organization–including internal departments, personnel, suppliers, and customers.”

As a leader, you also need to pass strategic thinking to your employees, Kabacoff says. He suggests instilling the skill in your best managers first, and they will help pass it along to other natural leaders within your company’s ranks. Below, read his five tips for how to carry out this process.

Dish Out Information

Kabacoff says that you need to encourage managers to set aside time to thinking strategically until it becomes part of their job. He suggests you provide them with information on your company’s market, industry, customers, competitors, and emerging technologies. “One of the key prerequisites of strategic leadership is having relevant and broad business information that helps leaders elevate their thinking beyond the day-to-day,” he writes.

Create a Mentor Program

Every manager in your company should have a mentor. “One of the most effective ways to develop your strategic skills is to be mentored by someone who is highly strategic,” Kabacoff says. “The ideal mentor is someone who is widely known for his/her ability to keep people focused on strategic objectives and the impact of their actions.”

Create a Philosophy

As the leader, you need to communicate a well-articulated philosophy, a mission statement, and achievable goals throughout your company. “Individuals and groups need to understand the broader organisational strategy in order to stay focused and incorporate it into their own plans and strategies,” Kabacoff writes.

Reward Thinking, Not Reaction

Whenever possible, try to promote foresight and long-term thinking. Kabacoff says you should reward your managers for the “evidence of thinking, not just reacting,” and for “being able to quickly generate several solutions to a given problem and identifying the solution with the greatest long-term benefit for the organisation.”

Ask “Why” and “When”

Kabacoff says you need to promote a “future perspective” in your company. If a manager suggests a course of action, you need to him or her ask two questions: First, what underlying strategic goal does this action serve, and why? And second, what kind of impact will this have on internal and external stakeholders? “Consistently asking these two questions whenever action is considered will go a long way towards developing strategic leaders,” he writes.

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How to Get Your Employees to Think Strategically
Advice For Advancing – Top Careers Tips from Across the Industry http://www.pgae.com/ask/advice-for-advancing-top-careers-tips-from-across-the-industry/ Wed, 24 Aug 2016 17:32:56 +0000 PGAs of Europe http://www.pgae.com/?p=13750 What better way to get tips on advancing your career than from those who have been there and done it! IGPN collected some excellent tips from across the PGAs o]]>

What better way to get tips on advancing your career than from those who have been there and done it!  IGPN collected some excellent tips from across the PGAs of Europe’s network to help you achieve your career goals…


Eva Zitzler [Via LinkedIn]

“Do what you really love, not just the job in which you might earn the most.”


Richard Lane – Chairman, PGA of Bulgaria

  • Stay with something you are good at and then you are more likely to sustain effort and perform well
  • Research all the areas relative to your subject matter
  • Enrol on CPD courses and make contact with specialists in the field you work
  • Always keep an open mind to learning
  • In interviews – Great body language, eye contact with the person you speak to at any given time, whilst doing the same with the group and smile. 90% of what you say does not come from the mouth

Martin Hasenbein – Education Coordinator, PGA of Germany

“Never stop asking yourself if you have done your best!”

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Matthew Ellis [Via LinkedIn]

“For career development, for me, it’s about looking at a long-term goal and working towards developing a strategy to achieve it.  Be clear on your goal, really think as to what area you would like to work, who you would like to work with and what position you would like to attain.

“You could also think as to what skills, capabilities, qualifications and knowledge you might need to acquire such a position. This will help you to determine today, on the path you need to take to start your journey towards this goal.”


Tony Westwood [Via LinkedIn]

“Along with the necessity of organisations looking for people who are well qualified, there is a growing need for people showing the right attitude and behaviours needed to perform and succeed in any business environment.

“Having the ability to think flexibly and appropriately. Show a level of emotional resilience and competence. Be driven with a real sense of purpose and be able to connect meaningfully with others. If you can tick all of these boxes then success will never be too far away.”



Stephen Dundas [Via LinkedIn]

“If you are looking for a job make sure you research your potential employers, get to know who they are, what core values they have and basically show any potential employer that you are prepared, motivated and organised. 
If you are trying to develop your career that’s easy. Find out everything you can about your competitors and make sure you are better in every department!”


Emma Ford [Via LinkedIn]

“Think about your long goals and aspirations for your life not just your career and then develop a strategy. Remember your next job should deliver the skills, experiences and contacts you need for the one after that. And never forget to network.”

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Adam Keable ‏‪(@adam_keable) [Via Twitter]

‪”Find a mentor who can act as sounding board for your career decisions. Learn from their experiences & let them challenge you.”


David del Cerro ‏‪(@delcerrogolf) [Via Twitter]

“Start at the bottom of the ladder you want to climb and take every opportunity from there.”


Nick Solski ‏[Via LinkedIn]

“Know your personal brand and be honest about what you are good at, what are your weaknesses, what you enjoy doing and also what you don’t! This way you won’t waste your own time applying for jobs that you know don’t suit you. You should identify your dream job based on your self analysis and this will allow you to follow your career plan in a more structured way.”



Mark Henderson [Via LinkedIn]

“Lets get back to basics similar to learning golf. Make sure your CV is less than 2 pages and ensure your content is truthful, described well, and not repetitive. Additionally ensure your cover letter / application states your great interest in the position, why you are interested in the role, keep it short and precise. Ensure your grammar / spelling is flawless.

“Create a strong network and make contacts throughout your career, stay in contact with them, try to help them in times of need “in advance” this is called creating relationships.”


Ed Chapman [Via LinkedIn]

“When going through 150+ CVs anything over 2 pages or with mistakes tend to get dumped. Network of relationships is super important of being in the know for the best jobs. And I’d add if applying through official route of HR use LinkedIn to find the managers name (eg. Director of Golf) and address it to them.”


Lincoln Birch [Via LinkedIn]

“Take yourself seriously. Health and Environment first. Pay attention, listen and be inquisitive. Show interest, engage and watch details (e.g. CV, clothing, language etc.)…and ask for advice or an opinion.”


For more information and articles on career development, and to view and add your own vacancies, visit the JobZone at www.pgae.com/careers-and-jobs

This article originally featured in International Golf Pro News. Visit the IGPN Page to find out more and subscribe for free.

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Advice For Advancing – Top Careers Tips from Across the Industry
The Perfect Recipe for Charisma http://www.pgae.com/ask/the-perfect-recipe-for-charisma/ Sun, 26 Jun 2016 08:38:34 +0000 Coaching4Careers http://www.pgae.com/?p=11504 While charm school owners will disagree, there's no standard recipe for charisma. Some would even argue it's an open-and shut case of 'you either have it or you]]>

While charm school owners will disagree, there’s no standard recipe for charisma. Some would even argue it’s an open-and shut case of ‘you either have it or you don’t’.

Nevertheless, there’s a growing belief that having charisma means possessing a healthy balance of external qualities – including showing an interest in other people – to complement positive internal traits, such as self-confidence. While people might disagree on the exact ingredients needed for a charismatic persona, a fairly tasty recipe might look like this:

Ingredients:

C – Confidence

This is clearly one of the most important ingredients in charisma. You need to be confident enough to communicate with people in a variety of situations and social settings. However, there’s an important difference between confidence and boastfulness or arrogance.

H – Happiness

Happiness, as we know, is contagious. Research suggests that oxytocin (also known as the love hormone) goes hand in hand with charisma: the happier you feel, the more people are likely to gravitate towards you and take on board your views.

A – Assertiveness

A close friend of confidence, being assertive means being able to influence and encourage those in the same room, subtly bringing them round to your way of thinking in a way that’s non-confrontational.

R – Regard (for others)

Charismatic people are genuinely interested in what others have to say, not just the sound of their own voice. This means using your ‘active listening’ skills to really engage with your conversation partner and take on board what they’re saying.

M – (e)Motion

A high level of emotional intelligence goes hand-in-hand with charisma. You need to be aware of your own emotions (including knowing those you should be displaying and those you shouldn’t) as well as being aware of, and empathetic to those of others.

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Method:

Putting all these qualities into the mixing bowl at the same time may be harder than it looks, however: too much of one ingredient and the balance tips too much towards either internal or external character traits. Like most things in life, it all comes down to self-awareness, experience…and practice. Perhaps it’s worth giving that charm school a call, after all.


This content appears courtesy of Abintegro, experts in career management, transition technology & e-learning for today’s modern, mobile and technology-savvy workforce – Find out more at www.abintegro.com

Credit: The Telegraph; Mind Tools; Skills You Need

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The Perfect Recipe for Charisma
8 Ways Smart People Use Failure to Their Advantage http://www.pgae.com/ask/8-ways-smart-people-use-failure-to-their-advantage/ Fri, 03 Jun 2016 10:01:16 +0000 Inc.com http://www.pgae.com/?p=15639 Failure is an inevitable part of life, but smart people know how to make it work for them...]]>

Dr. Travis Bradberry is the award-winning co-author of the No. 1 best-selling book Emotional Intelligence 2.0, and co-founder of TalentSmart, the world’s leading provider of emotional intelligence tests and training,… Full bio

@talentsmarteq


Failure is an inevitable part of life, but smart people know how to make it work for them.

One of the biggest roadblocks to success is the fear of failure. Fear of failure is worse than failure itself because it condemns you to a life of unrealized potential.

A successful response to failure is all in your approach. In a study recently published in the Journal of Experimental Social Psychology, researchers found that success in the face of failure comes from focusing on results (what you hope to achieve), rather than trying not to fail. While it’s tempting to try and avoid failure, people who do this fail far more often than those who optimistically focus on their goals.

“Success is stumbling from failure to failure with no loss of enthusiasm.” Winston Churchill

This sounds rather easy and intuitive, but it’s very hard to do when the consequences of failure are severe. The researchers also found that positive feedback increased people’s chances of success because it fueled the same optimism you experience when focusing solely on your goals.

The people who make history–true innovators–take things a step further and see failure as a mere stepping stone to success. Thomas Edison is a great example. It took him 1,000 tries to develop a light bulb that actually worked. When someone asked him how it felt to fail 1,000 times, he said, “I didn’t fail 1,000 times. The light bulb was an invention with 1,000 steps.

That attitude is what separates the successes from the failures. Thomas Edison isn’t the only one. J. K. Rowling’s manuscript for Harry Potter was only accepted after 12 publishers denied it, and even then she was only paid a nominal advance. Oprah Winfrey lost her job as a Baltimore news anchor for becoming too emotionally involved in her stories, a quality that became her trademark. Henry Ford lost his financial backers twice before he was able to produce a workable prototype of an automobile. The list goes on and on.

“If you think you can do a thing or think you can’t do a thing, you’re right.” Henry Ford

So, what separates the people who let their failures derail them from those who use failure to their advantage? Some of it comes down to what you do, and the rest comes down to what you think.

The actions you take in the face of failure are critical to your ability to recover from it, and they have huge implications for how others view you and your mistakes. There are five actions you must take when you fail that will enable you to succeed in the future and allow others to see you positively in spite of your failure.

1. Break the bad news yourself.

If you’ve made a mistake, don’t cross your fingers and hope no one will notice, because someone is going to–it’s inevitable. When someone else points out your failure, that one failure turns into two. If you stay quiet, people are going to wonder why you didn’t say something, and they’re likely to attribute this to either cowardice or ignorance.

2. Offer an explanation, but don’t make excuses.

Owning your mistakes can actually enhance your image. It shows confidence, accountability, and integrity. Just be sure to stick to the facts. “We lost the account because I missed the deadline” is a reason. “We lost the account because my dog was sick all weekend and that made me miss the deadline” is an excuse.

3. Have a plan for fixing things.

Owning up to a mistake is one thing, but you can’t end it there. What you do next is critical. Instead of standing there, waiting for someone else to clean up your mess, offer your own solutions. It’s even better if you can tell your boss (or whomever) the specific steps you’ve already taken to get things back on track.

4. Have a plan for prevention.

In addition to having a plan for fixing things, you should also have a plan for how you’ll avoid making the same mistake in the future. That’s the best way to reassure people that good things will come out of your failure.

5. Get back on the horse.

It’s important that you don’t let failure make you timid. That’s a mindset that sucks you in and handicaps you every time you slip up. Take enough time to absorb the lessons of your failure, and as soon as you’ve done that, get right back out there and try again. Waiting only prolongs bad feelings and increases the chance that you’ll lose your nerve.

Your attitude when facing failure is just as important as the actions you take. Using failure to your advantage requires resilience and mental strength, both hallmarks of emotional intelligence. When you fail, there are three attitudes you want to maintain.

6. Perspective is the most important factor in handling failure.

People who are skilledat rebounding after failure are more likely to blame the failure on something they did–the wrong course of action or a specific oversight–rather than something they are. People who are bad at handling failure tend to blame failure on their laziness, lack of intelligence, or some other personal quality, which implies that they had no control over the situation. That makes them more likely to avoid future risk-taking.

7. Optimism.

Another characteristic of people who bounce back from failure. One British study of 576 serial entrepreneurs found they were much more likely to expect success than entrepreneurs who gave up after their first failure. That sense of optimism is what keeps people from feeling like failure is a permanent condition. Instead, they tend to see each failure as a building block to their ultimate success because of the learning it provides.

8. Persistence.

Optimism is a feeling of positivity; persistence is what you do with it. It’s optimism in action. When everybody else says, “Enough is enough” and decides to quit and go home, persistent people shake off those failures and keep going. Persistent people are special because their optimism never dies. This makes them great at rising from failure.

Bringing It All Together

Failure is a product of your perspective. What one person considers a crushing defeat another sees as a minor setback. The beauty is that you can change how you see failure so that you can use it to better yourself.

How do you handle failure? Please share your thoughts in the comments section below, as I learn just as much from you as you do from me.
The opinions expressed here by Inc.com columnists are their own, not those of Inc.com.

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This article originally appeared on Inc.com – to view the original article visit http://eur.pe/1sRwsaq.

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8 Ways Smart People Use Failure to Their Advantage
PGA Professional Spotlight: Damian MacPherson (PGA of GB&I) http://www.pgae.com/ask/pga-professional-spotlight-damian-macpherson-pga-of-gbi/ Sat, 14 May 2016 12:24:31 +0000 PGAs of Europe http://www.pgae.com/?p=15282 Damian MacPherson has been at the forefront of golf development in Hungary, helping to nurture the sport's growth over almost 20 years...]]>

Damian MacPherson has been at the forefront of golf development in Hungary, having worked at a number of facilities in the country and helping to nurture the sport’s growth over almost 20 years.

IGPN spoke to Damian to find out more about how he ended up working in Hungary, how the country has developed during his time there, and what advice he can share for those thinking of working outside of their comfort zone as a PGA Professional…

IGPN: How did your career as a PGA Professional first begin?

Damian: My career as a PGA professional started as a summer job at Pike Hills Golf Club in York. During the summer I looked in to the opportunities for a career in golf and later in the year I enrolled in to the PGA training program as an Assistant Professional at the club.

IGPN: How did you end up in your current position?

Damian: After 12 years playing professional golf and experiencing the European Challenge Tour, I decided that the lifestyle was not for me – I think many professional golfers have experienced the same thing and made similar career changes.

I had the opportunity to move to Hungary in 1998 to take up a position as the Head Teaching Professional at the Budapest Golf Club. I think I was lucky to get involved in Hungarian golf from its early stages of development. Soon after I became the National coach for Hungary and worked as a consultant for the PGAs of Europe in Serbia. Later I moved to become Director of Golf at the Old Lake Golf Club and played an active role in developing the golf club in all areas related to golf. It was a great learning experience and this provided the knowledge and experience to make a move in to club management. After spending 10 years at the Old Lake Golf Club I had the opportunity to take up a position of General Manager at the Pannonia Golf Club.

This was a real challenge to find a way of turning around a golf course that had been struggling over the previous years. It was important to optimise expenditure without sacrificing the quality and to find innovative ways of developing the business side. This was a tough environment to manage a golf facility and in the end we achieved our goals, this gave me a great insight in to golf club management in this region.

With this experience and knowledge of club management in Eastern Europe I was looking to move on and get involved in a new project and to be able to shape the development of a golf facility from an early stage. I was approached by the owners of Zala Springs Golf Resort (www.zalasprings.hu), this is the newest Robert Trent Jones II design in Europe and when they asked me to take on the management I jumped at the chance. The golf course and facilities are amazing and it is certainly one of the best new golf courses in Europe and with the signature of Robert Trent Jones II on the door makes it something special in Eastern Europe but especially in Hungary.

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IGPN: Explain a bit about your business that you run now…

Damian: I am responsible for the management of all golf related issues at Zala Springs Golf Resort and certainly the Robert Trent Jones II brand has its advantages as it is a very powerful brand in World golf and is very attractive for golfers in the surrounding countries and further afield. This is the first full year as the clubhouse and 18 holes opened fully in September 2015.

With the brand comes a great deal of responsibility as we have to ensure the highest level of service and provide a great pre-golf, during golf and after golf experience to all are guests 7 days a week.

We have to work hard to promote the facility through our networks and to develop partnerships and co-operations during this year to promote ourselves to make sure the Zala Springs Golf Resort is recognized in the golfing community. We have already been accepted in to the World of Leading Golf and this provides a great platform for us to network with similar facilities in Europe. We are also looking to attract PGA professionals with groups for teaching breaks to Zala Springs to make use of these world class facilities and give their students the opportunity to play on the RTJII course. We will have an attractive package for the PGA professionals so they can introduce something different something special for their clients.

We have to explore many avenues that generate revenue for the golf facility and for this type of Resort we need to attract golfers from the surrounding countries.

With a new facility it is important to plan ahead and with my team we have put together our business plan and strategy for the next 5 years to give us a direction for our development.

IGPN: What would the biggest tip you could give a PGA Professional looking for a new job or trying to develop themselves and their skills?

Damian: Be open minded and make every effort to develop your knowledge and skills through further education and then to use this knowledge in a work situation. I would summarize in 4 words: LEARN, USE, ADAPT and GROW.

IGPN: What do you look for when you are hiring PGA Professionals?

Damian: When I am looking for a PGA professional I make sure his qualifications and experience fit the position or will fit the position that he grows in to. I look for PGA professionals that are pro-active, looking to develop their knowledge and skills and that are more outgoing and certainly they need to be sales orientated. These are the character traits that I believe you need in Eastern Europe.

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IGPN: What does being a PGA Professional mean to you?

Damian: It means that I am a member of an Association that represents excellence in the golf industry and is respected worldwide.

IGPN: Using your experience, what advice would you give to a trainee/assistant PGA Professional just starting out their career in golf?

Damian: I would advise that in the world there are so many opportunities available for young qualified PGA professionals especially in developing countries and to think on a global scale.

IGPN: How important is it for PGA Professionals to strive to continually improve their skills, knowledge and development in general?

Damian: In this fast moving world that we live in I think we need to continuously strive to evolve and further develop our skills and knowledge to keep up with the moving times. If you can specialise in something within the golf industry I believe this can also provide and open up other opportunities. Based on my location and previous positions I have become an expert on golf in Eastern Europe and feel that I have all the skills and knowledge to develop and manage golf facilities in developing countries. If we do not develop we will be left behind!!!

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IGPN: What was the biggest challenge you faced when deciding to work in another country?

Damian: I think the biggest challenge was of the unknown especially with Hungary being in Eastern Europe.

IGPN: What was it like moving to, and working in, a new country where you had to learn about the culture and the language?

Damian: It was a challenge initially but also very exciting to experience a different country with its culture and to learn more about its history. The language was the key factor for me, once I had learned the language I was able to understand a lot better the culture and the mentality of the people and get more involved in the everyday life.

During my time in Hungary I have had the chance to meet many people from all walks of life and through this many long term friendships have developed. I married a Hungarian and my son is now 9 years old and I certainly see my future very much in Hungary. I feel that I have been accepted by the Hungarian people and I am very proud to be involved in the development of golf in Hungary.

IGPN: What would your advice be to someone looking to work abroad?

Damian: Try to do a little bit of research and then I would say go for it. Sometimes you have to take a leap of faith and I think working abroad provides a much more varied role in golf and that there are so many positives to gain from the experiences that will help you in your future career development.


For more information about Damian and Zala Springs Golf Resort visit ZalaSprings.hu , contact damian.macpherson@zalasprings.hu or follow @MacphersonDM on Twitter.

This article originally featured in International Golf Pro News. Visit the IGPN Page to find out more and subscribe for free.

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PGA Professional Spotlight: Damian MacPherson (PGA of GB&I)
Creating a Coaching Climate http://www.pgae.com/ask/creating-a-coaching-climate/ Fri, 06 May 2016 08:51:04 +0000 Coaching4Careers http://www.pgae.com/?p=11600 The dream environment of many an organisation is one where managers and employees are able to communicate consistently and openly...]]>

The dream environment of many an organisation is one where managers and employees are able to communicate consistently and openly around their personal, professional and organisational performance and development. And there’s good reason for that aspiration: research shows it can make a significant difference to an organisation’s development and long-term performance.

This might seem like something of a utopian scenario, but with an effective, well-structured coaching programme in place, that level of communication can become embedded within the very fabric of your organisation. Establishing the right coaching climate for that programme to flourish, however, is far from straightforward and requires time, effort and involvement at all levels of the organisation. Here are three steps to help you along the way:

1. Seek top-level commitment

The first step towards a consistent coaching climate is to identify one or more senior leaders to be the flag-bearers for your approach. As well as being someone others point to as an example of a great coach and inspiration to their team, these individuals should be acting in a way that gives the right message about coaching across the organisation; they should be people who will spread the word and commit to tackling any barriers or opposition that could arise along the way.

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2. Spread the skill

With the right role models in place, there need to be measures in place to allow enthusiasm and understanding of coaching to filter through the organisation. This means making training opportunities readily available across all levels while actively encouraging employees to engage with your approach. Don’t assume this will happen automatically: managers need skilling up in order to deliver effective coaching conversations to their teams who will in turn require training in order to receive their full benefit.

3. Stop and take stock

Once integrated, it’s important to revisit your coaching climate at regular intervals. Like any new policy or strategy, it requires regular attention to see what’s going well and where things could be working better. Think of it as a garden, one that requires regular watering and upkeep in order for the plants within it to grow and flourish.

When it comes to introducing a coaching climate to your organisation there really is no quick fix. Interest and engagement in coaching need to be cultured throughout the organisation along with an understanding of how to deliver and receive it. Rest assured: with the right building blocks in place, there’s every chance of success.


This content appears courtesy of Abintegro, experts in career management, transition technology & e-learning for today’s modern, mobile and technology-savvy workforce – Find out more at www.abintegro.com

Credit: www.abintegro.com

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Creating a Coaching Climate
Research and critically analyse your WHY – Working Abroad the Smart Way http://www.pgae.com/ask/research-and-critically-analyse-your-why-working-abroad-the-smart-way/ Sun, 03 Apr 2016 15:51:08 +0000 Tony Bennett http://www.pgae.com/?p=14992 Why do you want to work abroad? What do you want to achieve? What do you want to experience? Your reason WHY is far more important than the how.]]>

Why do you want to work abroad? What do you want to achieve? What do you want to experience? Your reason WHY is far more important than the how.

Background check.

Do your homework when preparing to work abroad. Get a good understanding of the market that you are intending to enter. Research the internet, ask questions of people who have already made the move to find out what pitfalls are waiting for the unsuspecting and above all make sure that you, and those closest to you, know exactly what you hope to achieve by making the move. Get a feel for what that market really wants and then check that you are able to satisfy that demand.

Emerse yourself.

Visit the area to get a feel for the culture. Many people make the mistake of thinking that living in a new country is all great. Be assured that if you visit and stay in anything from a B&B to a five star hotel, it is nothing like living there. Of course it is great when your breakfast is served and you can go about your day like a tourist. No cooking or dishes to do, no beds to make, no forms to complete, (in another language) no tax, immigration or financial offices to visit and best of all a new exciting place to explore every day.

Avoid getting sucked into purely expat communities. Sure it is good to have people who have had a similar experience and have some inside knowledge of your newly adopted country. But guess what? Locals who were born and bred in the area know their way around even better. Enjoy the process of making friends with people who are not like you. After years of travel, I have friends of many nationalities and I have adopted some customs and traditions which are now my own.

A few words of the local language can really help. We all like to meet people who have made the effort to at least learn a few phrases in our native tongue. You don’t need to be grammatically correct in those first few months. Keep trying and you will be able to pick up enough of the language to make yourself understood.

Don’t compare.

Don’t compare or try to change people or processes. Comparing is just about the least productive thing that you can do with your time. The number of times I hear people say, “this is the way that we do it in…..”. Well guess what, if you notice that people here don’t do it the same as you did in your home county, there is probably a perfectly good reason. Find out, ask questions, seek answers as to how this method of doing things evolved. It will help you to understand the culture and to identify any part of the process that you might have an opportunity to tweak.

Make it your home.

Home is where your heart is. It is where the important things to you are. From the first day of arriving in a new country, try to make it your home. Create your own lifestyle, enjoy your new surroundings, make friends, follow a new football team, eat like the locals and emerge yourself in this new culture.

Whatever your baggage you will bring.

If you are not good at getting lessons in your home country, then there is no reason to think that you will all of a sudden become good at it in another. There are loads of things that we are not good at and so use the change of country as an opportunity to work on yourself to get good at the things you feel that you would like to improve.

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Research and critically analyse your WHY – Working Abroad the Smart Way
PGA Professional Spotlight: Morne Botha (PGA of South Africa) http://www.pgae.com/ask/pga-professional-spotlight-morne-botha-pga-of-south-africa/ Wed, 30 Mar 2016 10:17:37 +0000 PGAs of Europe http://www.pgae.com/?p=14938 Morne Botha is a founding partner in the media agency All Square Media but has a strong golfing background being a PGA professional with roots in coaching...]]>

Morne Botha is a founding partner in the media agency All Square Media but has a strong golfing background being a PGA professional with roots in coaching at the heart of the game having previously franchised academies.

Morne has spent many years establishing himself as an innovator that, through All Square Media, services various the golf market through the publication ‘Corporate Golf Magazine’, together with the agency’s work with IGPN itself.

Q. Explain a bit of background about your business ventures and your involvement with them…

A.  I qualified as a class A PGA professional in 2001 and instantly fell in love with the business side of the game.  The PGA of South Africa was the perfect platform and partner for all my ideas I had at the time.  As an entrepreneur and golfer it made perfect sense to focus on golf and the industry; I started with my own golf school for kids with a very strong business case, communications channel and brand.  Later on this turned into a franchise business, which I sold on to focus more on technology alone.

My next venture was a communications application for clubs; more schools than clubs adopted this, so I also sold this business once I saw that I was drifting away from golf and my passion – the golf industry!

I then met with my current business partner, Marnus Visagie, an expert in the publishing industry, and started an online golf magazine for corporate individuals, which covers top corporate events in a personalised magazine.  This was an instant hit in South Africa.

My focus with all ventures is on core business development and new business – with all the networking and experience I have gained over the years it has made this key to our company.

Q. What were the main business opportunities you saw within the ventures?

A.  I looked at the game and saw a big gap in the business sector and also with how golf operators in general miss out on a big opportunity to communicate with corporates, the way they engage and also not being able to close business.

Our product is just one vehicle to communicate better to corporates, get them engaged in your golf business and then sell!  It grows big databases or contact lists over time which are massively valuable.

Q. What strategy did you adopt in order to assess these business opportunities?

A.  With today’s technology it is very easy to see who is really looking at your product or using it.  Our product evolved over time and as we saw people using it.  The most important factor with digital media is that people need to use it, read it and spend time on it; otherwise there is no value!  Which all means you need to pay attention to what the stats are saying!

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Q. What were the main challenges you faced with the strategy/ventures and what did you do to overcome them?

A.  Our biggest challenge is to get people (especially in the golf industry) to change their ways and thinking about the industry itself.  It took some time to get people believing in technology and good communication systems and products.

Q. How did you go about achieving the goals you set out for your ventures?

A.  Like golf, you have to work really hard.  My first step was to get a team together – a smart team to “out smart” our competition.  I have a great business partner and we have the same vision.  The second step was to make sure they understand our vision and also work hard!  And then perseverance – sometimes it gets really hard but you have to keep grinding away and put more hours in and it all comes together, but at the same time we’re also having fun at what we do!

Q. What results have you had so far and how have you achieved the goals that were set?

A.  We achieved most of our goals – the ones we missed out on were great learning curves and keeps us humble and make us work harder.  We see all of our partnerships in business as huge successes; we are a Media Partner to PGAs of Europe, Affiliate of The PGA of South Africa, Communications partner to SA Israel Chamber of Commerce and Forbes Africa Media partner.

Q. What is next for the business – where do you now aim to be?

A.  Our next step will be a big leap into what I believe is the future for Digital Publishing/Media.  We are aiming to launch a franchise model before the end of this year.  This will allow franchisors to own a piece of a fully fledge design studio.  What this means is that you don’t have to set up your own studio anymore with all the resources and overheads, we will do all the in-house production for you at literally a fraction of the cost. This allows people to produce magazines, newsletters etc. and is an ideal business opportunity for any individual in the golf industry!


For more information on All Square Media visit www.allsquaremedia.co.za.

This article originally featured in International Golf Pro News. Visit the IGPN Page to find out more and subscribe for free.

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PGA Professional Spotlight: Morne Botha (PGA of South Africa)